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F.A.Q.

How do I find out when you are releasing new work?

You can join my email list (just enter your email in the newsletter sign-up form at the bottom of the website), so that the latest studio updates will go straight to your inbox!

I also post updates about my current work and release dates on Instagram. Follow along to see what I’m up to!

Where can I see your work in-person?

Check out my events page, for details about upcoming pop-ups, shows and other events!

Do you accept commissions?

Yes! Please fill out this form to start that process. I will get back to you with pricing and a timeline based on your project.

Are you available for freelance illustration and hand-lettering projects?

I do freelance work based on my availability. To inquire about a collaboration, please fill out this form.

Do you sell items wholesale?

Yes! If you are interested in carrying my work in your shop, email hello@sarahjanetart.com with your shop information. I look forward to talking to you!

Are the image colors on screen accurate to real life?

Colors vary some based on your screen/device, so product colors may look slightly different in person. Images are color-corrected for devices as best as possible.


Shipping

What carriers do you use?

I currently use FedEx and USPS for shipping.

When will my purchase arrive?

You can expect your purchase within 5–10 business days.

Can I pick up my order?

If you are local to the Durham, NC, area and would like to pick up your order, add a note at checkout in the comments field, and I’ll email you to coordinate!

Do you ship internationally?

Yes! Please email hello@sarahjanetart.com your address and the piece you would like to purchase for a shipping quote.


Returns/exchanges

All sales are final.

If your item is damaged, please email hello@sarahjanetart.com within seven business days of your item’s arrival. Once the item is returned and inspected, I’ll give a full refund. You will only be responsible for the cost of shipping the item back.

If you aren’t completely satisfied with your purchase or you have any other customer service needs, please email hello@sarahjanetart.com.


Copyright

I retain the rights to all of my artwork. That means that I retain the right to reproduce original artwork (in the form of prints, etc.). If you are interested in purchasing partial rights to an original piece, please email hello@sarahjanetart.com.

You may not resell or reproduce my work without my written permission.


Feel free to share images of my artwork in your space on social media! I just ask that you credit me as the artist.

And always, if you have any questions, feel free to reach out at hello@sarahjanetart.com!